If you are approaching your limit for your account, please review the following information regarding your account.

Here are the current bandwidth limits. This is the amount you can use each month.

Spark Plan - 50 GB per month.

Aurora Plan - 200 GB per month.

Polaris Plan - 600 GB per month.

Nova Plan - 2000 GB per month

If you have reached your monthly limit your videos will continue to play. Customers will pay for flex bandwidth at the rate of $0.05 per GB. The fee will be paid on your next monthly invoice.

If you pay yearly for your subscription plan, you will still pay monthly for any flex bandwidth used. The date of your monthly invoice is the same day of the month that you started your yearly subscription.

Monthly Subscription Example:

You subscribed to Polaris monthly ($49/month) on Jan 15th, so your rebill date is every 15th of the month. Polaris includes 600 GB per month.

During the period of March 15 to April 15 you used 750 GB of bandwidth. You will be billed for 150 GB X $0.05 = $7.50 on your next rebill. So your next rebill will be for the cost of your subscription ($49) plus $7.50.

Yearly Subscription Example:

You subscribed to Polaris yearly ($489/year) on Jan 20th, so your rebill date is Jan 20th every year following. If you use any flex bandwidth during any one month period, you will be bill for that flex bandwidth only on the 20th of the following month.

During the period of March 20 to April 20 you used 750 GB of bandwidth. You will be billed for 150 GB X $0.05 = $7.50 on April 20th. Only the flex bandwidth will be paid. You will continue to pay your plan subscription payment of $489 will on Jan 20th the following year.