If you are approaching your limit for your account, please review the following information regarding your account...

Free accounts - Current limit is 5 GB per month. Videos will stop playing if they hit that monthly limit. You must upgrade to a paid subscription in order to increase their monthly bandwidth limit.

To upgrade to a subscription just log into your Spotlightr account and upgrade from the My Videos Dashboard.

Spark Plan - Current limit is 50 GB per month.

Aurora Plan - Current limit is 200 GB per month.

Polaris Plan - Current limit is 600 GB per month.

For all of the paid subscriptions videos will continue to play if the monthly limit is reached. Customers will pay for flex bandwidth at the rate of 15 cents per GB. The fee will be paid the same day as your subscription renews.

If you know you will routinely be over the limit, and it makes more fiscal sense for you, you may add an additional CDN bandwidth subscription to your account at the rate of 8 cents per GB. For example, you can add an additional 200 GB/month to your accounts for an additional $16/month.

To add more bandwidth, just log into your account and add from the My Videos Dashboard here:


Legacy Startup accounts - Current limit is 50 GB per month. Videos will stop playing if they hit that monthly limit. You must switch to a new paid subscription in order to raise your monthly limit.

Legacy Enterprise accounts - Current limit is 200 GB per month. Videos will stop playing if they hit that monthly limit. You can purchase prepaid bandwidth on the Enterprise plan in order in increase your monthly limit. This article will explain how that works for Enterprise accounts. Alternatively, you can switch to a current paid subscription account in order to raise your monthly limit and purchase add-on bandwidth subscription for additional bandwidth.

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